Agent Experience
Monitoring & Insights
Is Scrunch SOC 2 Type II compliant and what security standards does it meet?
Yes, Scrunch has successfully completed a SOC 2 Type II audit conducted by an independent third-party auditor.
More infoWhat user roles and permissions are available in Scrunch?
Four user roles are available in Scrunch: Admin, Editor, Viewer, and Guest. Admins have full organizational access, Editors can create and modify content, Viewers have read-only access, and Guests (agency accounts only) see only specific brands. Permissions can be customized per brand for granular control.
More infoWhat single sign-on (SSO) providers does Scrunch support?
The Scrunch Enterprise plan supports single sign-on (SSO) with major identity providers, including Okta, Microsoft Entra ID (formerly Azure AD), and Google Workspace. Any SAML 2.0 or OIDC-compliant identity provider is also supported.
More infoDoes Scrunch collect personal information from people using AI platforms like ChatGPT?
No, Scrunch doesn’t collect personal information from members of the general public as part of its service offerings.
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